Terms & conditions

Last updated: September 2026

These terms govern your use of www.dscyberspace.in and of any product we license to you — DentaSmart and the physiotherapy, hospital, school, library and retail systems among them. Using the site or the software means you accept them. If you do not, please stop using them.

1. Who this is between

“We” and “us” mean DS Technology, trading as DS Cyberspace. “You” means the person or business using the site or holding the licence. Where you accept these terms on behalf of a clinic, hospital, school or shop, you confirm you are entitled to bind it.

2. Your licence

While your account is paid and in good standing, you have a non-exclusive, non-transferable right to use the software for running your own business, for the number of users and locations your plan covers. The software itself, its source code and its design remain ours.

Your licence does not let you resell, sublicense or rent the software to anyone else; copy, decompile or reverse-engineer it; remove our branding; or use it to build a competing product.

3. Your account

Logins are for named individuals, not for sharing. You are responsible for who you give an account to, for what they do with it, and for keeping the passwords safe. Tell us at once if you think an account has been compromised.

You are also responsible for the accuracy of what you enter. The software records and calculates from what it is given; it cannot know that a figure was typed wrong.

4. What you must not do with it

• Use it for anything unlawful, or to store data you have no right to hold.
• Attempt to reach another client's data, or any part of the system you have not been granted.
• Probe, scan or load-test our servers without our written permission.
• Interfere with the service for anybody else.

5. Your data

Everything you put into the system stays yours. We hold it for you, we do not sell it, and you can export it whenever you like. How we handle it is set out in the privacy policy, which forms part of these terms.

Keeping your own records lawful — patient consent, retention rules, whatever your profession requires — is yours to do. We provide the tool, not the compliance.

6. Fees

Charges, billing cycles, cancellation and refunds are set out in the refund & payment policy, which also forms part of these terms. In short: subscriptions renew until cancelled, and an unpaid account is paused rather than deleted.

7. Updates and support

We improve the software continually, and updates are applied to the hosted service as they are ready. Occasionally a feature is changed or retired; where that would disrupt how you work, we will tell you before it happens.

Support is provided during the hours on the contact page and covers faults, questions and reasonable guidance. Custom development, data migration, training beyond the handover and on-site visits are quoted separately.

8. Uptime and interruptions

We aim to keep your system available at all times and we monitor it, but we do not guarantee uninterrupted service. Planned maintenance is scheduled outside working hours and announced in advance wherever we can. Failures of your internet connection, your hardware or a third-party service are outside our control.

9. Third-party services

Some features depend on services we do not run — payment gateways, WhatsApp and SMS providers, email delivery, government APIs. They are governed by their own terms and priced by their own operators, and we are not answerable for their outages, rejections or charges.

10. Intellectual property

The software, this website, our logos and our documentation belong to us and are protected by law. Where we build something bespoke for you, ownership of that work is whatever your written quotation says; unless it says otherwise, you hold a licence to use it and we keep the underlying code.

11. Ending the agreement

You may cancel as described in the refund & payment policy. We may suspend or end an account that breaches these terms, that is used unlawfully, or that remains unpaid past the grace period — and other than for serious misuse, we will warn you first and give you a chance to put it right.

When an account ends, your data stays recoverable for 90 days so you can take an export, and is then deleted.

12. What we do not promise

The software is provided as it is. We do not warrant that it will be free of every fault or that it will suit a purpose you have not told us about. Nothing in it is clinical, legal, accounting or tax advice: the decisions remain yours and your professional judgement is not replaced by a screen.

13. Limits of liability

Where we are liable to you, our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose. We are not liable for lost profits, lost business, lost goodwill, or loss of data that an export or backup on your side would have prevented.

Nothing here limits liability that the law does not allow to be limited — including for fraud, or for death or personal injury caused by negligence.

14. Changes to these terms

We may revise these terms. The date at the top changes when we do, and anything that materially affects you will be told to you directly before it takes effect. Continuing to use the service afterwards means you accept the revision.

15. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of India. Before either side goes to court, we ask that you raise the matter with us first — nearly everything is settled in a phone call.

16. Contact

Questions about these terms go to mydstechnology@gmail.com.

Privacy policy  ·  Refund & payment policy